Frequently asked questions

Each purchase is an on-demand digital service. Once your blueprint has been successfully delivered, we do not offer refunds simply because you change your mind. If you were charged but did not receive your blueprint, or were charged twice for the same purchase, contact info@quintetai.app so we can investigate and help resolve the issue. Your rights under applicable consumer law are unaffected.

One AI-generated 30-day blueprint for your submitted idea using one selected model, plus Word export. The blueprint covers your offer, customer validation, a minimum viable offer, weekly actions, first customers, budget and pricing assumptions, metrics and risks, and next-day actions. This is a one-time purchase, not a subscription.

No. Choose DeepSeek, OpenAI (ChatGPT), Gemini (Google), Grok (xAI) or Claude (Anthropic) before checkout. Each purchase uses one model for one idea. Free Plan and Premium Plan are not currently available.

Verification helps protect access to your orders. Codes expire after 10 minutes. Check your spam folder and wait for the resend countdown before requesting another code. To recover an order, verify the same email you used to buy it.

The model is instructed to follow the language of your idea description: English descriptions receive English output and Chinese descriptions receive Chinese output. A market location or a language mentioned in the business idea should not change the output language. If the model gets this wrong, contact support with your order reference.

Generation time varies with the selected model and service availability. A detailed blueprint may take longer than the estimate on the page. If it remains pending or fails, check the order status and contact support rather than purchasing again.

Once the blueprint is displayed, Export to Word becomes available. The document includes the selected model, idea summary and formatted blueprint, with QuintetAI branding and a watermark. Save a copy for your records.

Figures and targets are planning assumptions, not verified market research or promised results. AI can make mistakes. Check calculations and local requirements before spending money or making business decisions.